Account

Which settings apply to you, your computer, or the whole store

The single most common source of "it did not save" — a plain list of which settings follow your login, which belong to the machine you are sitting at, and which change things for everybody.

For
Owner
Updated

Settings in Wunder Delivery live in one of three places. Almost every report of a setting “not saving” turns out to be a setting saved in one place and looked for in another.

The three scopes

Your staff account. Follows your Shopify login anywhere you sign in. Your colleague has their own.

This computer. Stored in the browser on the machine you are using. A different computer, a different browser, or a private window is a different place.

The whole store. Changes it for everyone, everywhere.

What is where

Setting Scope
Order list column choices and layout Your staff account
Default filter on Orders, Print and Invoice Your staff account
Frequently used tags Your staff account
Print engine — PrintNode or QZ Tray This computer
QZ Tray printer assignments and offsets This computer
Template Global/Local switch This computer
Local templates themselves This computer
“Open in a new tab” choices This computer
Dashboard card order This computer
Delivery date tag format Whole store
PrintNode API key and printer assignments Whole store
Integrations field mapping Whole store
Driver roster, portal address and branding Whole store
Which tag means “printed” Whole store
Auto Print station and freshness window Whole store
Global templates Whole store
Turning a document on or off Whole store

The three that surprise people most

Column layouts follow the person, not the shop

Two people signed in to the same store keep separate column layouts and separate default filters, on purpose. When somebody says a column "keeps disappearing", the first question is which login they are using — not what is wrong with the app.

Print engine is about the machine, not the business

The office PC can print through PrintNode while the bench PC uses QZ Tray. That is a supported setup. If printing behaves differently on a colleague's computer, check that computer's engine before looking anywhere else.

A store-wide setting sitting among per-computer ones

Most cards in Settings → Orders end with "Applies to this computer only". The delivery date tag format sits in the same place and does not — it changes the setting for every staff member and every browser, because it describes your other delivery app rather than a preference.

Clearing your browser resets the “this computer” column

Everything in the middle scope lives in your browser. Clearing cache and site data wipes it, and the app treats your machine as a new computer.

This is recoverable — see templates and printer settings disappeared.

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