Built for one hand at a doorstep
A phone screen designed as a phone screen, not a desktop table squeezed down.
Driver portal
Your drivers stop ringing you.
Each driver opens a web page on their phone, signs in with their own number, and sees the deliveries assigned to them — and nothing else in your shop.
The problem it fixes
Shopify has no idea your drivers exist.
There is no driver role, so most shops improvise — a printed list, a screenshot, a group chat — and then spend the afternoon answering “which ones are mine?” and “has that one gone yet?”.
Giving a driver a Shopify staff account is the other option, and it hands them far more of your business than their own round.
How it works
From assigning the round to a closed-off order.
Assign the round
On the Orders page, tick the day’s orders for one driver and add their tag. That tag is the assignment.
The driver signs in
They open your shop’s portal address on their phone and sign in with their own number. No Shopify account is created.
Their stops appear
Today and tomorrow, showing only the orders carrying their tag.
They see what they need
The recipient, the address, the delivery details, and a number they can tap.
They call or message ahead
Phone or WhatsApp from the order when a delivery needs confirming.
They mark it delivered
One tap and a confirmation, at the doorstep.
Shopify updates itself
The fulfilment goes back to the Shopify order, so nobody reconciles a list at the end of the day.
Assigning
A round is a few clicks, not a conversation.
Tick the day’s orders for one driver and add their tag. They see them on their phone moments later.
Worth knowing: adding a second driver’s tag does not remove the first, so an order can sit in two rounds at once. That is occasionally what you want, and rarely what you meant — remove the old tag in the same dialog.
What drivers get
Built for the doorstep, not the desk.
They see their work and nothing else
Other drivers’ stops, your other orders, your customers and your takings are not on their phone. The list is filtered before it is sent.
No Shopify login
Drivers never get an account in your admin. Their access is their phone number, and you can switch it off from the roster.
The delivery details that matter
The date, the time window the customer chose, the recipient and the address — nothing else to scroll past.
Call and WhatsApp built in
Tapping the number dials it. No copying digits between apps at a doorstep.
Your branding, from Automate
The portal carries your logo and colours on the Automate and Enterprise plans. Essential and Growth use the standard portal.
Being straight with you
Two things it does not do.
Both come up in the first conversation, so they are here rather than in a footnote.
There is no live tracking. A driver’s position is sent when they bring the portal to the front on their phone — there is no background tracking and no trail. The dispatch map shows a last-known position, which is useful for seeing roughly where a round has reached and no use at all for telling a customer their driver is five minutes away.
There is no proof-of-delivery capture. No photo, no signature. A driver marks a delivery complete and that is the record. It is under consideration, but it is not there today.
Driver questions
What merchants ask before they set it up.
Can drivers see all my Shopify orders?
No. Each authenticated driver sees only the orders assigned to them. The driver portal is a filtered view of assigned deliveries, not access to your Shopify admin.
Can drivers mark deliveries as fulfilled?
Yes. When a driver completes a delivery, the fulfilment update is passed back to Shopify so your order records stay current without a second manual step.
Can the driver portal use my branding?
A custom-branded driver portal is included on the Automate and Enterprise plans. Essential and Growth include the standard driver portal.
Do my drivers need Shopify accounts?
No. Drivers use a separate web address on their phone and sign in with their own phone number. They never get a Shopify login and they never see your admin.
Spend less time processing orders and more time delivering them.
Bring delivery-date orders, printing, invoices and driver hand-offs into one Shopify-connected workflow.